If you are dissatisfied at any time with the services you receive, please do not hesitate to notify Ann Marie Chen, LCSW, either by email at annmarie@annmariechen.com or by phone at (469) 945-6060. Your concerns are important to me, and I will do everything I can to provide a timely, effective resolution.
If your complaint isn’t resolved, or if you prefer to report your complaint directly to the regulatory agencies, please see the instructions below.
NOTICE TO CLIENTS
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint. Please call 1-800-821-3205 for more information.
Complaints about a licensed mental health professional’s conduct can be submitted by completing the Council’s complaint form. The completed form can be sent by email to Enforcement@bhec.texas.gov or by mail to 1801 Congress Avenue, Suite 7.300, Austin, Texas 78701.
Consumer complaints can be filed through the Texas Attorney General Website.